Privacy Policy

Website Terms and Policies 

Updated on: 4 July, 2024

Website Terms of Use 

This website, www.adjaragroup.com (the “Website”) is operated by Adjara Hotels LLC (I/C: 404673947) also referred to as (“We”, “Us” or “Our”) in these terms of use (“TOR”).  This TOR governs terms and conditions on which We provide the text, software, database, format, documents, graphic and written work and all other materials published on the Website (the “Content”) and the basis on which we allow access to it. 

The Website and the Content are provided for general information purposes only and nothing on the Website or in the Content is intended to provide any other purpose(s).  By accessing the Website, you agree: 

  • not to use the Website or the Content in contravention of any regulation or legislation of Georgia; 
  • not to copy, amend, reproduce or distribute the Content; 
  • not to benefit commercially from the Content; 

We do not accept any responsibility for any loss which may arise from reliance on information or materials published on the Website. We are not responsible or liable for any matter relating to you or any third parties accessing or using the Website and/or the Content.

Intellectual Property Rights 

We, Our suppliers or third parties who have granted us permission to reproduce their material on the Website, own all trademarks, copyright and all other intellectual property rights in the Content on the Website.  Nothing in this TOR gives you any right, title or interest in the Content or the Website. 

Privacy Policy

This Privacy Policy explains the type of personal information (“Personal Information” or “Personal Data”) We (Adjara Hospitality LLC) collect from You and the way Our company uses it. Therefore, by accessing Our Website, continuing its use (jointly referred to as the “Activities” and separately, in relation with one particular action, as the “Activity”), We ensure that You consent to this Privacy Policy. You (“You”) shall refer to the person pursuing any of the Activities listed herein below.

Therefore, by engaging in any of the foregoing Activities, we take measures for You to read and agree to this Privacy Policy and consent to be bound by its terms. 

If You have any questions or concerns about privacy after reviewing this Privacy Policy, please address Us on the contact details indicated in Section 10 of this Privacy Policy. We may notify You regarding Our most recent updates and amendments in this Privacy Policy, but We shall not be held liable if We do not act so. We recommend that You periodically check and review Our latest updates made in this Privacy Policy on Our Website.

  1. PERSONAL INFORMATION WE COLLECT FROM YOU

Depending on the Activity You pursue, We may collect different data. Herein below please find what We are collecting from You in relation with each respective Activity You are pursuing:

  1. If You are accessing Our Website, this is the Personal Information that will be collected and processed about You by Us: technical data (Your IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices You Use to access Our Website), usage data (information about how You use Our Website). 

2. HOW AND WHEN DATA COLLECTION HAPPENS?

Personal Information may be obtained through following sources / actions: 

When You pursue any of the Activities, listed in Section 1 of this Privacy Policy, We collect data in accordance with detailed differentiated list elaborated in Section 1 herein above. 

We may also receive Your Personal Information from other sources, such as, , social media platforms, apps and other third parties. When You access our Website through Your social media account, Personal Information of Your social media account will be shared with Us.

3. OUR PRIVACY PRINCIPLES

  • We collect and process Your Personal Data explicitly for the purposes determined under this Privacy Policy and it is not further processed in a manner that is incompatible with those purposes; 
  • We undertake that the Personal Data collected and processed by Us is adequate, relevant and limited to what is necessary in relation to the purposes determined under this Privacy Policy;
  • Your Personal Data is kept in a form which permits its processing and use for no longer than is necessary for the purposes under this Privacy Policy; 
  • We protect all non-public and public personal information We collect about You in compliance with strict standards of security and confidentiality; 
  • We implement and maintain internal technical and organizational safeguards to store and protect Your Personal Data in utmost secure and confidential manner; 
  • We require any third-party providing products/services to Us to protect and respect the confidentiality of Your Personal Information; 
  • We permit only authorized employees to have access to Your non-public Personal Information, who need to have access to and process Your Personal Data solely for the purposes indicated in this Privacy Policy and who are bound by the same degree of confidentiality obligations with respect to processing, storing and non-disclosure of Your Personal Data. 

4. PURPOSE OF COLLECTING AND PROCESSING OF PERSONAL INFORMATION

We process Personal Information for improving Your experience and excelling Our services in respect with our products and services offered through Our Website, customizing Our services to Your needs and identifying any shortfalls that We might have in providing Information about Us through Our Website and communicating with You. 

Additionally, We use collected Personal Data for analytical and statistical purposes, i.e. to comprehend how Our users interact with Our Website. We periodically carry out quality surveys and actions to determine the level of Our customers satisfaction. 

5. SHARING

We may share Your Personal Information with the following parties:

  1. Our affiliates, which implies entities affiliated with/related to Us, i.e. any entity and/or person that is directly or indirectly controlled by Us, is under common control with Us or is controlled together with Us by other affiliated entity in consideration of common business interests. 
  2. For the purposes of this Section, term “control” means possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of an entity/person, whether through the ownership or control of interests or voting securities, by contract or otherwise.

Sharing is carried out in the frame of corporate governance/management structure within Our affiliates / group of companies, for legitimate financial / legal purposes. We share Your Personal Data explicitly with any of such affiliate companies from Our group of companies who need to process Your Personal Data solely for the purposes indicated in this Section 5 and who are bound by the same degree of confidentiality obligations with respect to processing, storing and non-disclosure of Your Personal Data.  

  1. Our employees, who need to have access to and process Your Personal Data solely for the purposes indicated in this Privacy Policy and who are bound by the same degree of confidentiality obligations with respect to processing, storing and non-disclosure of Your Personal Data;
  1. Governmental and public authorities, as required under applicable laws of Georgia.

6. COOKIES

By visiting Our Website, Your computer or device may be provided a cookie, which tracks Your preferences. This Information helps Us improve Our services and update/improve Our Website. We process Personal Information by Using cookies as per Our Cookie Policy provided herein below.

7. STORAGE AND SECURITY

We treat Your Personal Information with utmost diligence and confidentiality in accordance with the principles determined under Section 3 of this Privacy Policy and have implemented all the technical and organizational security measures for the purposes of protecting this Information from unlawful usage, loss, alteration, erasure, processing or any other unauthorized forms of access to and impact on such Personal Data. These measures are implemented as per applicable law of Georgia.

We shall keep Your Data to the extent and for the period of what is necessary for the purposes of processing Personal Data under this Privacy Policy after which We routinely erase and destroy it or keep it in unidentifiable and depersonalized manner for our analytical and statistical purposes and ensure that Our affiliates comply with the same rule. 

8. YOUR RIGHTS AND OBLIGATIONS

You are entitled to request access to, return, rectification, addition and/or erasure of Your Personal Data which We collect and process and to withdraw your consent on this Privacy Policy at any time. 

We review and satisfy Your request within the statutory timeframes determined under the applicable laws of Georgia or reject Your respective request if it contradicts with Our legitimate lawful interests, public interests, legal obligations or requirements of applicable law.  

Please, further note that We are solely liable and responsible for reviewing and satisfying or rejecting Your request within the scope and to the extent of Your Personal Data stored on our data servers. 

9. APPLICABLE LAW

Our Website and this Privacy Policy are subject to the applicable laws of Georgia. 

10. COMPANY REQUISITES AND CONTACT INFORMATION  

For any questions, claims, requests or other inquiries, please contact Us here: 

Adjara Hotels LLC (I/N: 404673947).

Postal Address: 14 Kostava Street, Tbilisi, Georgia

E-mail address: [email protected]

Cookie Policy

WHAT ARE COOKIES? 

Cookies are small sized text files kept in Your computers, pads, mobile phones or other devices. Information kept in cookies is not damaging for Your devices. Cookies are used for improving Our Website and Your experience here. Cookies are keeping the information on Your navigation on Our Website

WHAT KIND OF COOKIES WE USE? 

  • Social media cookies: used for sharing pages and content in social media. Such cookies may also be used for advertising/marketing purposes. These cookies collect information about gender, age, preferences and interest of Our visitor;
  • Necessary Cookies. Cookies that are necessary to enable Our Website to work. These cookies also enable You to move around on Our Website. These cookies do not identify personal information.
  • Analytical cookies: these files preserve information on your usage of Our Website. For instance, the pages, that are most visited by the user. These files do not receive any personal information of specific user. All data obtained through these cookies are anonymous and carry merely statistical value. Analytical cookies are used to make Our Website more interesting, to let Us know which pages are the most popular among the visitors, which advertisement/information is the most efficient and etc.

We do not store Your address, Your password, Your credit or debit card data, etc. in the cookies We use.

GOOGLE ANALYTICS/FACEBOOK PIXEL 

We use Google Analytics and Facebook Pixel services. This service enables Us to obtain statistical data about visitors of Our Website (content of search, certain page of the web they visit and etc.). We get the information from which city/state the user reached Our Website, what is the time spent by the visitor on Our Website, which operational system is used by the visitor of the Website and etc. We also get the information on Our visitors’ age, gender, interests, device language, location, device type, behavior (engagement, interaction with the Website, frequency and recency of website visits).This information is processed merely for statistical purposes and does not enable Us to identify the user.  

WHO USES COOKIES? 

We are the main users of cookies and the information stored on them.